Frequently Asked Questions

Paradise Jewelry was founded in 1993 in Yiwu, China. We have over 33 years of experience in fashion jewelry manufacturing and export.

Our factory is located in Yiwu, Zhejiang Province, China - the world's largest small commodities market. We have 8,000+ square meters of production space and over 200 skilled employees.

As a family-owned business with 33+ years of experience, we combine traditional craftsmanship with modern manufacturing. Our Sedex and BSCI certifications ensure ethical practices, and our direct factory prices eliminate middleman markups.

We produce a wide range including necklaces, earrings, bracelets, rings, brooches, hair accessories, and complete jewelry sets. We specialize in rhinestone, cubic zirconia (CZ), and copper-based fashion jewelry.

Yes, we can provide digital catalogs for our current collections. Contact us to receive the latest catalog. We also regularly update our product offerings with new designs following market trends.

Yes, for stones and enamel work, we can match specific Pantone colors. Please provide the Pantone code and we'll source or create matching materials for your order.

MOQ varies by product: Stock items typically 100-200 pieces per style, custom OEM/ODM orders 300-500 pieces per design. We can sometimes accommodate smaller orders for testing - just ask!

1) Send your inquiry via email/WhatsApp. 2) Receive our quotation. 3) Confirm and pay deposit (30%). 4) We produce and send photos for approval. 5) Pay balance. 6) We ship your order.

Yes, you can combine different products in a single order as long as each style meets its respective MOQ. This is a great way to test multiple products or create a diverse inventory.

We accept T/T (bank transfer), PayPal, Western Union, and Letter of Credit (L/C) for larger orders. For new customers, we typically require 30% deposit with balance before shipping.

Yes, for established customers with a good payment history, we offer 30-60 day credit terms. This is evaluated on a case-by-case basis after several successful orders.

Yes, all our payment methods are secure. For bank transfers, we provide verified company bank details. PayPal offers buyer protection. We can also work through Alibaba Trade Assurance for added security.

We offer: Express (DHL/FedEx/UPS) - 5-7 days, Air Freight - 7-10 days, Sea Freight - 25-35 days. We can ship to your warehouse, freight forwarder, or directly to customers.

Yes, we can dropship directly to your customers. We offer blind shipping (no supplier information) and can use your branded packaging. Volume discounts available for regular dropship partners.

Standard export packaging includes individual OPP bags, bulk packed in cartons with foam protection. We can provide custom packaging including branded boxes, pouches, jewelry cards, and display items at additional cost.

We are Sedex and BSCI certified for ethical manufacturing. Products can be tested for REACH (EU), CPSIA (US), Prop 65 (California), EN 71, and other standards as required.

If you receive defective products, please document with photos and contact us within 7 days of receipt. We offer replacement, repair, or credit depending on the situation. Customer satisfaction is our priority.

Yes, we welcome factory visits and third-party audits. We can arrange transportation from Yiwu or Shanghai. Our factory has passed numerous audits from major international retailers.