Frequently Asked Questions

Our MOQ varies by product type. Standard items typically start at 200 pieces per style/color. For custom OEM orders, minimums may be higher depending on complexity. Contact us for specific product MOQs.

Pricing depends on several factors including quantity, materials, complexity, and customization. Please contact our sales team with your requirements, and we'll provide a detailed quotation within 24 hours.

We accept T/T (Telegraphic Transfer), L/C (Letter of Credit), and PayPal. Standard terms are 30% deposit upon order confirmation, with the balance due before shipment. Flexible terms are available for established accounts.

Yes, we offer tiered pricing based on order volume. Larger orders receive better unit pricing. We also have key account programs for regular customers with additional benefits.

Absolutely! We encourage sample orders to verify quality and fit. Sample orders typically cost more per piece but allow you to evaluate our products. Sample costs can be credited against bulk orders.

Standard samples from our existing catalog take 3-7 business days. Custom design samples require 10-15 days depending on complexity. Rush service is available for urgent requests.

Yes, we sign Non-Disclosure Agreements for all custom design projects. Your intellectual property is fully protected, and we never share or replicate customer designs for other clients.

Yes! Our design team can develop products from sketches, reference images, CAD files, or even verbal descriptions. We'll create samples for your approval before production.

Standard production lead time is 15-30 days depending on order size and complexity. Smaller orders or repeat orders may be faster. Rush production is available for urgent needs.

We have a comprehensive 6-stage quality control process from design to packaging. Every piece is inspected, and we conduct various tests including plating durability, clasp function, and stone setting security.

Our primary materials include copper/brass base metals, premium rhinestones, cubic zirconia, and various plating options (gold, silver, rose gold, rhodium). We can work with other materials based on your requirements.

Yes, our products comply with major international standards including CPSIA (US), REACH (EU), and CA Prop 65. We provide test reports and certifications upon request.

We offer sea freight, air freight, and express courier (DHL, FedEx, UPS). The best option depends on your order size, urgency, and destination. We can also work with your preferred freight forwarder.

We ship worldwide to 23+ countries. We have experience exporting to North America, Europe, Australia, Middle East, and other regions. Contact us to confirm shipping to your specific location.

Typically, import duties and customs clearance are the responsibility of the buyer. We provide all necessary documentation including commercial invoice, packing list, and certificates of origin to facilitate customs clearance.

Standard packaging includes individual OPP bags, inner cartons, and sturdy outer cartons. Custom packaging (branded boxes, pouches, display cards) is available upon request.

Paradise Jewelry was founded in 1993 in Yiwu, China. We have over 33 years of experience in fashion jewelry manufacturing, serving clients worldwide.

We are Sedex member, BSCI certified, and WCA audited. These certifications verify our ethical labor practices, workplace safety, and social compliance standards.

Yes! We welcome factory visits from potential and existing customers. Please contact us to schedule a tour. We're located in Yiwu, Zhejiang Province, China.

Yes, we regularly exhibit at major trade shows including Canton Fair (Guangzhou, April & October) and Hong Kong Jewelry Show (March & September). Contact us to schedule a meeting at upcoming shows.

Store jewelry in a cool, dry place away from direct sunlight. Keep pieces separated to prevent scratching. Use anti-tarnish pouches or bags for extended storage.

Gently wipe with a soft, dry cloth. For deeper cleaning, use a slightly damp cloth and dry immediately. Avoid harsh chemicals, ultrasonic cleaners, or submerging in water.

All plated jewelry will show wear over time with regular use. Our thicker plating options last longer. Avoid contact with perfumes, lotions, and water to extend the plating life.

We offer nickel-free and hypoallergenic options. Please specify if you need allergen-free products, and we'll ensure appropriate materials are used.